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We asked, you said, we did
Designing Services Round Your Needs at Our New Dalkeith Welcome Hub
Page 1 of 7
Closes
28 Feb 2026
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Services you currently use
1. How often do you use the following council services in Dalkeith Town Centre?
Never
A few times a year
Monthly
Weekly or more
Borrowing and returning library books
Never
A few times a year
Monthly
Weekly or more
Free wi-fi in library
Never
A few times a year
Monthly
Weekly or more
Hearing aid batteries
Never
A few times a year
Monthly
Weekly or more
Photocopying, printing, scanning
Never
A few times a year
Monthly
Weekly or more
Free public access computers
Never
A few times a year
Monthly
Weekly or more
Applying for a National Entitlement Card: 60+ and disabled
Never
A few times a year
Monthly
Weekly or more
Applying for a National Entitlement Card: Young People
Never
A few times a year
Monthly
Weekly or more
Picking up a Blue Badge form
Never
A few times a year
Monthly
Weekly or more
Reference and information including family history searches
Never
A few times a year
Monthly
Weekly or more
Exhibitions/displays
Never
A few times a year
Monthly
Weekly or more
Clubs and meeting spaces
Never
A few times a year
Monthly
Weekly or more
Bookbug
Never
A few times a year
Monthly
Weekly or more
Information or advice about revenues and arrears
Never
A few times a year
Monthly
Weekly or more
Information or advice about other council services
Never
A few times a year
Monthly
Weekly or more
A place to wait, study or read
Never
A few times a year
Monthly
Weekly or more
Access homelessness services
Never
A few times a year
Monthly
Weekly or more
Housing services – housing complaints/applications, tenancy info, signing or submitting documents
Never
A few times a year
Monthly
Weekly or more
Collecting cash from the cash office
Never
A few times a year
Monthly
Weekly or more
Planning application advice and updates
Never
A few times a year
Monthly
Weekly or more
Other
Never
A few times a year
Monthly
Weekly or more
If you answered 'other' please use the box below to tell us more
2. Are there more services you would like to use in the new welcome hub?
Are there more services you would like to use in the new welcome hub?
Continue
Save and come back later…